document security

Psych-Guard Solutions takes meticulous care in the management and security of both paper and electronic records.

Paper Records. For paper documents, we partner with RecordXpress, a premier Canadian records and information management services company.

They are well-versed in handling health information and uphold the highest standards of physical security, including fire suppression and climate control. Their methods of access control, barcode tracking, and GPS vehicle tracking ensure that every document is secure and traceable.

Furthermore, RecordXpress is certified by the National Association of Information Destruction (NAID), which sets international standards for information destruction.

Electronic Records. For electronic and digital records, Psych-Guard entrusts Owl Practice, a Canadian online practice management company that specializes in services for mental health professionals. They guarantee that all online data is stored within Canada and adhere strictly to PIPEDA and PIPA standards in Alberta and British Columbia.

Owl Practice ensures the security of data with bank-level encryption (SSL) and maintains multiple locations to safeguard data backups.